Frequently asked questions

Answers to the main questions about Prepaidfactuur, prepaid credit, EU usage, invoice languages and payments.

1. Who is Prepaidfactuur for?

For freelancers, sole traders and small businesses that want professional invoicing without immediately using a heavy accounting package.

2. Can I start without a monthly subscription?

Yes. Prepaidfactuur works with credit. You top up and use credit when you use the platform.

3. Which countries are supported?

The app is prepared for EU countries. VAT rates and invoice languages are offered per country. Correct tax use remains your responsibility.

4. Can I create invoices in multiple languages?

Yes. Suitable invoice languages can be used per account and invoice, for example Dutch, English, German or French.

5. Are quotes and credit invoices supported?

Yes. You can create quotes, invoices and credit invoices and use them as PDFs.

6. Can I save products and customers?

Yes. Recurring customers and products can be saved so new documents can be created faster.

7. Can I record expenses?

Yes. Expenses can be stored with an attachment. Images and PDFs are supported.

8. Are payment links available?

Yes, when you connect your own Mollie account. Then payment links and QR codes can be used for invoices.

9. Are Mollie fees included?

No. Mollie charges its own transaction fees for completed payments. These depend on payment method and country.

10. Does Prepaidfactuur replace my accountant?

No. Prepaidfactuur helps create and manage documents. Tax choices and filings remain your responsibility.

11. Is the platform prepared for a wider European brand?

Yes. The app and website structure are being prepared for multilingual EU positioning.

12. How do I contact you?

Email [email protected].